Design preview: replace the highlighted placeholders and have this notice reviewed before registration opens.
Who we are
HomeVeya Exchange is run by HomeVeya Ltd, a company being registered in England and Wales (company number [pending incorporation]). Our registered office is 128 City Road, London EC1V 2NX. We are the data controller for the details you give us when you pre-list your home.
What we collect
When you pre-list your home we collect:
- Your email address and a password for your account. Passwords are stored only in hashed form, so we can’t see them.
- Your public display name and an optional short introduction.
- Your home’s country, region, town or area and postcode. Other members only ever see your area and postcode district — never your full postcode or address.
- Home details: property type, rooms, landlord type, features, title, description and photos.
- Your swap preferences: swap types, areas, bedrooms and features you’re looking for.
- Your choices about launch emails and the date you agreed to these terms.
How we use it
We use your details to create your account, prepare your listing so it’s ready when the app launches, email you about your account and the launch, and apply the early-member offer if you’re eligible. Our lawful basis is [contract / legitimate interests / consent — to confirm]; launch updates are sent only if you opt in.
Your listing isn’t shown to other members before launch. You can sign in and review it at any time.
Stored on your device
While you fill in the form, your answers and photos are saved in your own browser (using IndexedDB storage on this website) so you don’t lose them if you close the tab or need to confirm your email. That copy is cleared as soon as your listing is saved to your account, and otherwise expires after 14 days. While you finish signing up, a sign-in session token is also kept in your browser; we sign you out of this website once your listing is saved. We don’t use advertising or tracking cookies.
Who we share it with
We use trusted providers to run the service: Supabase (account sign-in, database and photo storage) and Cloudflare (hosting this website). Account emails are sent through [email provider]. When you enter a postcode, it is sent to postcodes.io, a free postcode lookup service, to find your town and region; postcodes.io doesn’t receive your name or email. We don’t sell your details and we don’t share them with landlords.
Where a provider processes data outside the UK, we rely on [UK adequacy regulations / the International Data Transfer Agreement — to confirm].
How long we keep it
We keep your account and listing while your account is open. If you don’t sign in to the app within [period] of launch, we delete your listing and account. You can ask us to delete them sooner at any time. Answers saved in your browser expire after 14 days.
Your rights
Under UK data protection law you can ask to see, correct or delete your details, object to how we use them, or withdraw consent. To use any of these rights, email homeveya.ltd@gmail.com. You can also complain to the Information Commissioner’s Office (ico.org.uk).
Terms of use
Pre-listing is free. Please give accurate details about a home you rent from a council or housing association. Don’t include anyone’s contact details or personal information in your description or photos.
A match on HomeVeya Exchange does not replace landlord approval. Every swap needs your landlords’ written consent, and HomeVeya is not a landlord.
Early-member offer
We plan to give 60 days of HomeVeya Plus to people who pre-list before launch. Final eligibility, benefits, claim period and activation details will be confirmed here before registration opens. No card is needed and nothing is charged automatically.
Contact us
Email homeveya.ltd@gmail.com or write to HomeVeya Ltd, 128 City Road, London EC1V 2NX.